Privacy Policy

Pear Privacy Policy

PRIVACY NOTICE

Last updated 05-29-2024

This privacy notice for The Property Management Group of Pittsburgh (doing business as Pear Home Services (“PEAR,” “we,” “us,” or “our“), provides property management, maintenance and service solutions through its website www.myhomepear.com (the “Site”) and its mobile applications (collectively, including the Site, the “Service”) such as when you:

• Visit our website at Pear, or any website of ours that links to this privacy notice.
• Download and use our application(s), such as our mobile application — Pear Customer App, our Facebook application —or any other application of ours that links      to this privacy notice.
• Engage with us in other related ways ― including any sales, marketing, or events,      live, in-person, or online. 

This Privacy Policy is incorporated into and forms part of our Terms of Service. ‍ Before using the Service or submitting any personal information to Pear, please review this Privacy Policy carefully and contact us at PearHomeServices@Outlook.com if you have any questions. By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not access the Site or otherwise use the Service.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at PearHomeServices@Outlook.com.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Pear and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? We do collect the below following categories of personal information from you when you sign up for or use the Service or otherwise communicate with us.

Do you receive any information from third parties? We may receive information from public databases, marketing partners, social media platforms, and other outside sources.

How do you process my information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties.

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do I exercise my rights? The easiest way to exercise your rights is by filling out our data subject request form available here: [DSAR Form URL], or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what Pear does with any information we collect? Review the notice in full below.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
8. HOW LONG DO WE KEEP YOUR INFORMATION?
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
10. DO WE COLLECT INFORMATION FROM MINORS?
11. WHAT ARE YOUR PRIVACY RIGHTS?
12. CONTROLS FOR DO-NOT-TRACK FEATURES
13. DO WE MAKE UPDATES TO THIS NOTICE?
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you [register on the Services,] express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

Account Information: We collect basic personal information when you create an account to use the Service, including name, email address, phone number, and physical address.

‍

Internet Activity Information: When you visit, use, and interact with the Service, we may receive certain information about your visit, use, or interactions. For example, we may monitor the number of people that visit the Service, peak hours of visits, which page(s) are visited, the domains our visitors come from (e.g., google.com, yahoo.com, etc.), and which browsers people use to access the Service (e.g., Chrome, Firefox, Microsoft Internet Explorer, etc.), broad geographical information, and navigation pattern. In particular, the following information is created and automatically logged in our systems:

Cookies Information: Please see the “Cookies” section below to learn more about how we use cookies.

Usage Information: We collect information about how you use our Service, such as the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency, and duration of your activities.

Email Open/Click Information: We use pixels in our email campaigns that allow us to collect your email and IP address as well as the date and time you open an email or click on any links in the email. ‍ 

Derived Information: We may infer your preferences for products and services based on the Personal Information we collect about you. 

Analytics: We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use the Site and enhance your experience when you use the Site. For more information on how Google uses this information, click here. 

Payment Information: In the event you make a purchase through the Service, our payment processor(s) will collect the financial information necessary to process your payments, such as your payment card number and authentication details. Please note, however, that we store only a tokenized version of such information and do not maintain payment card information on our servers; however, this information is received and stored by our payment processor in order to process your payment.

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by [Vendor Name]. You may find their privacy notice link(s) here: [Vendor Privacy Policy].

Communication Information: We may collect information when you contact us with questions or concerns and when you voluntarily respond to questionnaires, surveys or requests for market research seeking your opinion and feedback.  Providing communication information is optional to you.

Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter, or other social media account. If you choose to register in this way, we will collect the information described in the section called “HOW DO WE HANDLE YOUR SOCIAL LOGINS?” below.

Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

• Geolocation      Information. We may request access or permission to track      location-based information from your mobile device, either continuously or      while you are using our mobile application(s), to provide certain      location-based services. If you wish to change our access or permissions,      you may do so in your device’s settings.
• Mobile      Device Access. We may request access or permission to certain      features from your mobile device, including your mobile device’s      bluetooth, calendar, camera, own, and other features. If you wish to      change our access or permissions, you may do so in your device’s settings.
• Mobile      Device Data. We automatically collect device information (such as      your mobile device ID, model, and manufacturer), operating system, version      information and system configuration information, device and application      identification numbers, browser type and version, hardware model Internet      service provider and/or mobile carrier, and Internet Protocol (IP) address      (or proxy server). If you are using our application(s), we may also      collect information about the phone network associated with your mobile      device, your mobile device’s operating system or platform, the type of      mobile device you use, your mobile device’s unique device ID, and      information about the features of our application(s) you accessed.
• Push      Notifications. We may request to send you push notifications      regarding your account or certain features of the application(s). If you      wish to opt out from receiving these types of communications, you may turn      them off in your device’s settings.

This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.]

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice: [Cookie Notice URL].

The information we collect includes:

• Log      and Usage Data. Log and usage data is service-related,      diagnostic, usage, and performance information our servers automatically      collect when you access or use our Services and which we record in log      files. Depending on how you interact with us, this log data may include      your IP address, device information, browser type, and settings and      information about your activity in the Services (such as the date/time      stamps associated with your usage, pages and files viewed, searches, and      other actions you take such as which features you use), device event      information (such as system activity, error reports (sometimes called      “crash dumps”), and hardware settings).
• Device      Data. We collect device data such as information about your      computer, phone, tablet, or other device you use to access the Services.      Depending on the device used, this device data may include information      such as your IP address (or proxy server), device and application      identification numbers, location, browser type, hardware model, Internet      service provider and/or mobile carrier, operating system, and system      configuration information.
• Location      Data. We collect location data such as information about your      device’s location, which can be either precise or imprecise. How much      information we collect depends on the type and settings of the device you      use to access the Services. For example, we may use GPS and other      technologies to collect geolocation data that tells us your current      location (based on your IP address). You can opt out of allowing us to      collect this information either by refusing access to the information or      by disabling your Location setting on your device. However, if you choose      to opt out, you may not be able to use certain aspects of the Services.

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.

In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, and from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles, for purposes of targeted advertising and event promotion. If you interact with us on a social media platform using your social media account (e.g., Facebook or Twitter), we receive personal information about you such as your name, email address, and gender. Any personal information that we collect from your social media account depends on your social media account’s privacy settings.

Information collected when you use our Facebook application(s). We by default access your Facebook basic account information, including your name, email, gender, birthday, current city, and profile picture URL, as well as other information that you choose to make public. We may also request access to other permissions related to your account, such as friends, check-ins, and likes, and you may choose to grant or deny us access to each individual permission. For more information regarding Facebook permissions, refer to the Facebook Permissions Reference page.]

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To      facilitate account creation and authentication and otherwise manage user      accounts. We may process your information so you can create and      log in to your account, as well as keep your account in working order.
• To      deliver and facilitate delivery of services to the user. We may      process your information to provide you with the requested service.
• To      respond to user inquiries/offer support to users. We may process      your information to respond to your inquiries and solve any potential      issues you might have with the requested service.
• To      send administrative information to you. We may process your      information to send you details about our products and services, changes      to our terms and policies, and other similar information.
• To      fulfill and manage your orders. We may process your information      to fulfill and manage your orders, payments, returns, and exchanges made      through the Services.
• To      enable user-to-user communications. We may process your      information if you choose to use any of our offerings that allow for      communication with another user.
• Feedback. We      may process your information when necessary to request feedback and to      contact you about your use of our Services.
• Marketing      and promotional communications. We may process the personal      information you send to us for our marketing purposes, if this is in      accordance with your marketing preferences. You can opt out of our marketing      emails at any time. For more information, see “WHAT ARE YOUR PRIVACY      RIGHTS?” below).

· Cookies, Target Advertising  A “cookie” is a piece of information sent to your browser by a website you visit. Cookies can be stored on your computer for different periods of time. Some cookies expire after a certain amount of time, or upon logging out (session cookies), others survive after your browser is closed until a defined expiration date set in the cookie (as determined by the third party placing it), and help recognize your computer when you open your browser and browse the Internet again (persistent cookies). For more details on cookies please visit All About Cookies. 

· On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. Please see the links below for guidance on how to modify your web browser’s settings on the most popular browsers: Internet Explorer  Mozilla Firefox Google Chrome  Apple Safari Please note that if you limit the ability of websites to set cookies, you may be unable to access certain parts of the Site and you may not be able to benefit from the full functionality of the Site. Advertising networks may use cookies to collect personal information. Most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit the Network Advertising Initiative’s online resources and follow the opt-out instructions there. If you access the Site on your mobile device, you may not be able to control tracking technologies through the settings. ‍

• We      may process your information to develop and display personalized content      and advertising tailored to your interests, location, and more. For more      information see our Cookie Notice: All      About Cookies.
• To      protect our Services. We may process your information as part of      our efforts to keep our Services safe and secure, including fraud      monitoring and prevention.
• To      identify usage trends. We may process information about how you      use our Services to better understand how they are being used so we can      improve them.
• To      determine the effectiveness of our marketing and promotional campaigns. We      may process your information to better understand how to provide marketing      and promotional campaigns that are most relevant to you.
• To      save or protect an individual’s vital interest. We may process      your information when necessary to save or protect an individual’s vital      interest, such as to prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may share personal information with are as follows:

• Ad      Networks
• Affiliate      Marketing Programs
• Cloud      Computing Services
• Communication      & Collaboration Tools
• Data      Analytics Services
• Data      Storage Service Providers
• Finance      & Accounting Tools
• Government      Entities
• Order      Fulfillment Service Providers
• Payment      Processors
• Performance      Monitoring Tools
• Product      Engineering & Design Tools
• Retargeting      Platforms
• Sales      & Marketing Tools
• Social      Networks
• Testing      Tools
• User      Account Registration & Authentication Services
• Website      Hosting Service Providers
• Subcontracted      Service Specialists

We also may need to share your personal information in the following situations:

• Business      Transfers. We may share or transfer your information in      connection with, or during negotiations of, any merger, sale of company      assets, financing, or acquisition of all or a portion of our business to      another company.
• When      we use Google Maps Platform APIs. We may share your information      with certain Google Maps Platform APIs (e.g., Google Maps API, Places      API). To find out more about Google’s Privacy Policy, please refer to      this link.      We use certain Google Maps Platform APIs to retrieve certain information      when you make location-specific requests. This includes: [List of      Information Collected], and other similar information. A full list of what      we use information for can be found in this section and in the previous      section titled “HOW DO WE PROCESS YOUR INFORMATION?”. [We obtain      and store on your device (‘cache’) your location for [#] months.      You may revoke your consent anytime by contacting us at the contact      details provided at the end of this document. The Google Maps Platform      APIs that we use store and access cookies and other information on your      devices. If you are a user currently in the European Economic Area (EU      countries, Iceland, Liechtenstein and Norway) or the United Kingdom,      please take a look at our Cookie Notice, which can be found at this      link: [Cookie Notice URL].
• Affiliates. We      may share your information with our affiliates, in which case we will      require those affiliates to honor this privacy notice. Affiliates include      our parent company and any subsidiaries, joint venture partners, or other      companies that we control or that are under common control with us.
• Business      Partners. We may share your information with our business      partners to offer you certain products, services, or promotions.
• Other      Users. When you share personal information [(for example, by      posting comments, contributions, or other content to the      Services)] or otherwise interact with public areas of the Services,      such personal information may be viewed by all users and may be publicly      made available outside the Services in perpetuity. If you interact with      other users of our Services and register for our Services through a social      network (such as Facebook), your contacts on the social network will see      your name, profile photo, and descriptions of your activity. Similarly,      other users will be able to view descriptions of your activity,      communicate with you within our Services, and view your profile.
• Offer      Wall. Our application(s) may display a third-party hosted “offer      wall.” Such an offer wall allows third-party advertisers to offer virtual      currency, gifts, or other items to users in return for the acceptance and      completion of an advertisement offer. Such an offer wall may appear in our      application(s) and be displayed to you based on certain data, such as your      geographic area or demographic information. When you click on an offer      wall, you will be brought to an external website belonging to other persons      and will leave our application(s). A unique identifier, such as your user      ID, will be shared with the offer wall provider in order to prevent fraud      and properly credit your account with the relevant reward.

5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

In Short: We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not affiliated with, our Services.

The Services, [including our offer wall], may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us and which may link to other websites, services, or applications. Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. The inclusion of a link towards a third-party website, service, or application does not imply an endorsement by us. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: All About Cookies.

7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform. If you log in using Facebook, we may also request access to other permissions related to your account, such as your friends, check-ins, and likes, and you may choose to grant or deny us access to each individual permission.

We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.

9. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than [the period of time in which users have an account with us / [#] months past the termination of the user’s account / [#] months past the start of the idle period of the user’s account / other].

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

10. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

11. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at PearHomeServices@Outlook.com

12. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.

We will consider and act upon any request in accordance with applicable data protection.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below or updating your preferences.

However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying “STOP” or “UNSUBSCRIBE” to the SMS messages that we send, [Other] or by contacting us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. You will then be removed from the marketing lists — however, we may still communicate with you, for example to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

• Log in      to your account settings and update your user account.
• Contact      us using the contact information provided.
• [Other]

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/. For further information, please see our Cookie Notice: All About Cookies.

If you have questions or comments about your privacy rights, you may email us at PearHomeServices@Outlook.com

13. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

Verification process

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

16. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

17. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact our Data Protection Officer by email at PearHomeServices@Outlook.com.

18. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your state, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us at: PearHomeServices@Outlook.com